Cape Town – Short-term insurer, Mutual & Federal, has been named as the top insurer by the SA Motor Body Repair Association (SAMBRA) Insurer of the Year award for the third consecutive year.
Ford received the top honours for all-round best OEM.
The award ceremony took place in Johannesburg on Friday morning (October 28), and honoured top vehicle insurers and original equipment manufacturers OEMs, as well as paint and equipment suppliers for their contribution to the sustainability of motor body repairers in South Africa.
We’ve included the full list of winners at the end of this article.
Sambra represents a large majority of motor body repairers in the country, and focuses heavily on creating and maintaining industry sustainability and development. The Sambra Awards is one such exercise.
Eddie Martin, Sambra’s national director, said: “The Sambra survey which precedes these awards has been conducted annually since 2011 in an effort to gauge the business relationship between the insurance and motor body repair industry.
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“Last year we extended the survey to also include OEMs and suppliers, as they make a vital contribution to the motor body repair industry.”
The survey is independently managed and audited, and targets Sambra members nation-wide to rate insurers, OEMs and suppliers on a number of factors including fair business practices, relationship satisfaction, quality of vehicle damage assessment and repairers’ interaction with claims staff, payment speed, customer service, green practices, training programmes, product support and more.